Employee Relations
Proactive employee relations strategies that resolve workplace issues, reduce risk, and build a stronger culture
Navigate Workplace Challenges with Confidence
Every organization faces employee issues—from interpersonal conflicts and policy violations to harassment complaints and performance concerns. How you handle them defines your culture and your legal exposure. Our employee relations team provides the expertise to navigate these sensitive situations with professionalism, fairness, and full legal compliance.
We conduct thorough, impartial workplace investigations that stand up to scrutiny. Whether it's a harassment allegation, a discrimination complaint, or a policy violation, we follow best-practice investigation protocols including witness interviews, evidence documentation, and comprehensive written findings that protect your organization.
Beyond reactive investigations, we help you build proactive employee relations programs—conflict mediation systems, progressive discipline frameworks, performance improvement plan (PIP) processes, and manager training that prevents issues before they escalate. Our goal is to help you create a workplace where problems get resolved early and fairly.
What We Offer
- Impartial workplace investigations
- Harassment and discrimination complaint handling
- Conflict mediation and resolution
- Progressive discipline framework design
- Performance improvement plan (PIP) management
- Employee grievance procedures
- Manager coaching on employee issues
- Workplace policy development and enforcement
Common Employee Relations Challenges
Unresolved workplace issues erode culture, increase legal exposure, and drive your best people away.
Workplace Conflicts
Interpersonal disputes between employees or between employees and managers that disrupt team productivity and create a toxic environment.
Harassment & Discrimination Claims
Allegations of workplace harassment or discrimination that require immediate, impartial investigation to protect all parties and limit liability.
Performance Management Gaps
Inconsistent documentation, unclear expectations, and managers who avoid difficult conversations until issues become termination-level problems.
Policy Violations & Misconduct
Employee behavior that violates company policy or ethical standards requiring fair, consistent disciplinary action that withstands legal scrutiny.
Low Employee Engagement
Declining morale, increased absenteeism, and disengaged teams that signal deeper cultural and leadership issues within the organization.
Retaliation Risks
Employees who raise complaints facing adverse actions, exposing the company to retaliation claims even when the original complaint was unsubstantiated.
Our Employee Relations Approach
A structured, compliance-focused methodology that resolves issues fairly while protecting your organization.
Intake & Assessment
We evaluate the situation, identify all parties involved, assess legal risk, and determine the appropriate investigation or resolution path.
Investigation & Documentation
We conduct thorough, impartial investigations with witness interviews, evidence review, and detailed documentation that meets legal standards.
Resolution & Action
We recommend appropriate corrective actions, mediate conflicts, and guide managers through disciplinary processes with proper documentation.
Prevention & Training
We implement proactive programs including manager training, policy updates, and engagement surveys to prevent issues from recurring.
Employee Relations Success Story
The Challenge
A 600-employee logistics company was experiencing escalating workplace conflicts, with 23 formal complaints filed in a single quarter. Three harassment investigations were pending, manager turnover hit 35%, and two EEOC charges had been filed.
Our Solution
We conducted all pending investigations, implemented a structured complaint intake process, trained 45 managers on conflict resolution and documentation, launched anonymous engagement surveys, and established an employee relations hotline with 24-hour response protocols.
The Result
Formal complaints dropped 68% within two quarters. Both EEOC charges were resolved favorably. Manager retention improved to 88%, employee engagement scores rose 31 points, and the company avoided an estimated $800K in potential litigation costs.
Need Help Managing Employee Relations?
From workplace investigations to proactive engagement programs, our employee relations experts protect your people and your organization.
Schedule a Consultation